High Level Comparison of Elicitation Techniques

This has been a constant request from most of our workshop participants and clients.

There are so many elicitation techniques. Which technique should we use when?

Using elicitation techniques depend on many factors, such as

  1. Risk of the project
  2. Time available
  3. Stakeholder availability
  4. Stakeholder locations
  5. Number of stakeholders
  6. Need for consensus
  7. Stakeholder familiarity with the techniques

Here is what I gathered at high-level characteristics of various techniques.

Comparison of elicitation techniques

The same can also depicted as a flow chart.


Techniques flowchart

Please note that this is something I found useful in my business analysis career.

This no way indicates the most perfect model to follow and I am not trying to make the model fool-proof.

Do let me know your thoughts on the model and how we can improve the same.

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COO at Adaptive Processes
Author Mentor Consultant

24+ years of professional experience inbusiness analysis, software product development, business analysis, ERP implementations, software processes , strategic Change Management Consultancy.

Author of 12 books on Business Analysis and Requirements Engineering
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